FAQ
[Principles of Strategy] What is the difference between hedging strategies and unilateral thinking?
2025-12-24
How to view positions/transactions? Is it normal not to hold a position for a long time?
2025-12-24
[Principles of Strategy] How to view floating profits and floating losses?
2025-12-24
[Strategy/Trading Principles/Robot/Labor] Why not press "Stop Profit" and stop profit? Reasons why profits do not go away and losses go away
2025-12-24
[Website Page/Website Settings] What data can administrators/users see on the home page?
2025-12-24
[Account/Exchange Configuration] How to modify policies/parameters for an approved account?
2025-12-24
[Computing Power/Disable] Can I close my position and deactivate the robot? Can the recharge power be refunded?
2025-12-24
[Profit Factor] How long will it take to be profitable? What factors are affected?
2025-12-24
[Computing Power/Recharge] What is the problem with the recharge power amount being too small? How to handle it?
2025-12-24
[Computing Power/Recharge/Withdrawal] What happens if independent station administrators don't recharge after opening the station?
2025-12-24
[Marketing] Why not just wait for your account to be profitable before promoting it?
2025-12-24
[Strategy Principles] What is the difference between this platform's strategy and common follow-up?
2025-12-24
[Exchange] Will the exchange target programmatic strategies?
2025-12-24
[Robot/Labor] Why do many people choose programmatic tools?
2025-12-24
[Transaction Data/Records] Why cannot a complete transaction record be provided?
2025-12-24
How to configure single account funds and multiple accounts more securely?
2025-12-19
[Account/Login] How to retrieve the login password?
2025-11-22
Deposit and withdrawal instructions
2025-02-08
Explanation of deduction
2025-02-08
Quantitative robot monthly (annualized) setting instructions
2025-02-08

[Transaction Data/Records] Why cannot a complete transaction record be provided?

FAQ 2025-12-24 11:19 Last Updated: 2025-12-28 14:14

Only newly registered users (former1Within hours) and customers who have already charged up can view real-time transaction data in the background.

due toAPIDue to authority restrictions, the platform can only obtain limited recent data and cannot retrieve complete history. The system does not store any transaction records.All data passedAPIObtained directly to the exchange in real time, and this platform does not save any user transaction records.

The website data is synchronized with the exchange in real time. If the exchange services are abnormal, the display of platform data will also be interrupted.APIThe design cannot accommodate all historical data retrieval, so as not to put pressure on the exchange interface.

The platform is tool software and does not host user funds or accounts. Complete records require users to check the exchange themselves,If users want to view all historical transaction records, they must log in to their exchange account to inquire.